The cleaning covers all common property exterior glass window surfaces plus any window two (2) metres above ground level (which are inaccessible by the owners). Please note that windows above ground level which are accessible by the owners by way of balconies are specifically excluded.
The windows are cleaned twice a year (May/June and November/December).
The contractors are often required to access balconies during the cleaning process. Residents are requested to cooperate with the contractors during this process.
Owners Corporation rules state that occupiers must provide access to any balcony or terrace forming part of the lot when required to enable the cleaning of external windows.